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Weekly Digest email

 

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Overview

Jostle generates a Digest email for each user containing the following weekly content from their organization's platform:

Featured Articles

  • up to 5 "pinned" articles
  • displayed in order of most viewed

News you may have missed

  • up to 5 unread articles
  • tailored to each user
  • displayed in order of most viewed by others

Popular News items

  • up to 5 items (Articles, Polls, Albums, etc)
  • displayed in order of most likes

Upcoming Events

  • list of the coming week's Events
  • displayed chronologically

Public Discussions

  • features company-wide Discussions only
  • weighted by most posts

Shout-Outs

  • most-liked Shout-Outs of the week

Bonuses

  • biggest Bonuses of the week

Classifieds/Listings

  • newest items posted

 

NOTES 

  • The content of the Weekly Digest emails cannot be configured or customized.
  • Personalized upcoming Birthday and Anniversary announcements have been moved out of Digest and are now sent via direct "day-of" emails to recipients.

 

Managing Digest

Your organization's platform Digest can be set up to be delivered on any day and time of the week. To set this, go to the Administration Settings > Views and Functions > Manage Digest Email.

If you would rather disable sending the Digest for your whole organization, then uncheck the option “Send Digest...”.

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If "Send Digest..." is checked off, then users can opt not to receive them by unchecking the Digest option in the Email Settings section of their My Preferences. If you have branded your platform with a unique name, it will be reflected on the name of the Digest in this section as well (as shown below).

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NOTE—when the News view is set to "Staging" in Administration Settings > Views and Functions > Manage Views and Options, News Articles will not show up within the Digest email.

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17 Comments

  • 5
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    Harmony Larson

    I'd love to be able to customize the weekly digest email further to include things like new additions to the Library. Any more recent discussion about this topic?

  • 2
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    Nichelle Harrison

    Having the ability to customize some of the items featured in the digest would be VERY useful. Jostle should consider this moving forward

  • 0
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    David Martinez

    Where do I change our emailed Birthday greeting to employees schedule. It's currently scheduled to send a Birthday greeting email at 10 pm. We want to change it to 8 am.

     

    Edited by David Martinez
  • 0
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    Permanently deleted user

    Hi Greg,

    The content of automated notifications (Birthday, Anniversary, etc) cannot be customized or modified. However, the colors and logo that appear in the header of these notifications can be customized, as they're based on the branding settings entered by your organization in Administration Settings > Platform > Brand Your Platform.

    Vince

  • 0
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    Brad Palmer

    Greg there is an existing feature request relating to this. I just added you to it.

    Brad

  • 0
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    Morgan Spade

    Hey Jostle Team,

    Do the digest emails include new jostle members? We had issue with jostle announcing new hires through the digest before their profiles were fully setup.

    Morgan

  • 0
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    Greg Harvey

    Morning, carrying on from this thread above around customisation, is there a place within Jostle I can edit the layout of the Anniversary emails for example.

    Change colours, images, positioning of text and even the text within them ourselves?

    Thanks

  • 0
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    Brad Palmer

    Oops, that was just me confused. But I've added you into that existing request Nichelle.

    Brad

  • 0
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    Permanently deleted user

    Hi Morgan,

    The only way the Digest would include announcements of new hires in your organization is if you had published a News article or created an upcoming Event announcing their arrival.

    Personalized announcements, like Birthdays and Work Anniversaries were moved out the Digest a while ago, so if you're seeing mentions of new hires in your Digest that are not related to any content already created in your platform, then I would suggest contacting support@jostle.me so our team can look into this issue further for you.

    Vince

  • 0
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    Permanently deleted user

    Hi Nichelle,

    We actually have a Requests forum where you can submit your suggestions or ideas for new features as well as vote on suggestions posted by others.

    If you would like to submit your Digest suggestion, just click the white circle icon at the bottom of the Main Navigation and then select "Suggest an improvement".

    Vince

  • 0
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    Permanently deleted user

    Hi David,

    If you go to Admin Settings > Views and Functions > Manage Digest (shown in the last section of the above article) you can customize the day and time for sending out your Weekly Digest email.

    In that same area, if you also check off the box next to "Send Digest, personal birthday, and personal join date anniversary emails", then the time you selected for the Digest email should also be applied to the birthday and anniversary emails, as well.

    Vince

  • 0
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    Brad Palmer

    Hi Harmony,

    Thanks for the suggestion.

    We don't think it's a sustainable idea to facilitate customization of the Digest. Sounds like you would do a good job of this, but the vast majority of folks would not. The fact that Digest auto generates in a user relevant way is key.

    But we should indeed do a better job of featuring Library items in the Digest. You might want to suggest that in our feature request forum. https://forum.jostle.us/hc/en-us/community/topics

    Brad

  • 0
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    David Martinez

    Thanks Vince!

    If we want the bday and anniversary emailed greetings to be of a different time from the weekly digest, how do we configure it?

  • 0
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    Bridget Drufke

    Is there a way to do a test send of the digest email to myself as the admin? I have not used this feature before but am curious about it, but don't want to suddenly send to all staff without seeing it first.

  • 0
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    Brad Palmer

    Nichelle already chimed in on that Request. Thanks for finding that Nichelle.

    Brad

  • 0
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    Permanently deleted user

    I don't believe we have separate configurations available for the birthday and anniversary emails, as these announcements weren't originally designed as individual emails - they were included in the Digest email itself. 

    However, if you'd like to see separate email configurations added to our platform, you can submit a suggestion to our Requests forum as follows: Click the white circle icon at the bottom of the Main Navigation and then select "Suggest an improvement" and fill out the provided form.

    Vince

  • 0
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    Brad Palmer

    Each user can turn this on and off at (three dots to the right of your name on the main nav panel) > My Preferences > Email settings > Receive emails.

    The email digest is automatically generated and is customized per person according to what they’ve read, where they are located, etc.

    So most likely your people are already seeing the Digest. To see it yourself, go to My Preferences and turn it on.

    Brad

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