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How to set up custom profile fields in Jostle

Custom Profile Category is a User Profile field that has its label and values defined by a System Admin and applicable to all Users. Custom Profile Filed is a User Profile field where the label is defined by a System Admin (per User if they wish) and the values are free form (not categorized). Both can be configured to be User maintained, or not.

Custom Profile Category

The Custom Profile Category is used to add a custom, searchable field to Profiles, making it easier to search for specific members within the organization. When used, the Custom Profile Category is displayed on the Info tab of a User's Profile, under Other.

This field is best used for something that would not find useful as a targeting filter (that's where the Custom Filter comes in handy), but would be helpful for when need to search for people with a specific attribute.

For example, say that you regularly organized employee events where you need to know people's dietary requirements. Making this the Custom Profile Category:

  • Makes it easy for individuals to declare their own needs (if it is set to User Owned)
  • Eliminates the need to ask people this event-by-event
  • Allows you to search in who has specific dietary requirements
  • Allows System Admins to download this data for all employees

Note: Users can have only one Custom Profile Category value assigned to them.

System Admins can set up Custom Profile Categories following the steps below:

  1. Go to Admin Settings > User Profiles > Configure Custom Profile Category
  2. In the Label fields, enter a singular and plural name for the Custom Profile Category (eg. Dietary Requirement and Dietary Requirements)
  3. Click Save
  4. In the Category Name field, enter the applicable categories (e.g. Vegetarian, Vegetarian (gluten free), Pescatarian, Gluten Free)
  5. Click Add

System Admins can edit a Custom Profile Categories value, following the steps below:

  1. Go to Admin Settings > User Profiles > Configure Custom Profile Category
  2. Click Edit for the Category value that you want to modify
  3. Complete your change and click Save

System Admins can delete a Custom Profile Categories value, following the steps below:

  1. Go to Admin Settings > User Profiles > Configure Custom Profile Category
  2. Click the red X for the Category value that you want to remove
  3. Confirm the deletion
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System Admins decide if Users can set their own Category value for this field. This is done by choosing "User Owned" at Admin Settings > User Profiles > Configure User Profiles. This then allows all Users to set this by editing their User Profile.

System Admins can always set the Custom Profile Category per User in their Profile, by searching in a specific user at Admin Settings > User Accounts and Data > Edit, Re-invite, Disable Users, or by using the CustomProfileCategory when bulk uploading or using the provisioning API.

Custom Profile Field

The Custom Profile Field is located right below the Custom Profile Category in the Other section of the Info Tab of User Profiles. For each User, it has a Label and a Value, which is free form text per user.

For example, the label can be set as Favorite Color and then any Value could be entered (“red”, “bluish-green”, or “the orangey-yellow of a setting sun”).

Setting the Custom Profile Field Label

Note: The Label for the Custom Profile Field:

  • Can only be set or modified by a System Admin (this is true even when the filed is set to "User Owned")
  • Is set per User (a System Admin can choose to set it to be the same for everybody)

System Admins can set or modify the Custom Profile Field Label for a particular User:

  • Directly from the Other section on the User Profile Edit screen
  • Or by searching in the User at Admin Settings > User Accounts and Data > Edit, Invite, Disable Users
  • Or by using the CustomProfileFieldLabel when bulk uploading or using the provisioning API.

Setting the Custom Profile Field Value

Custom Profile Field Values are unconstrained text; there are not structured categories. Emojis are supported.

System Admins decide if Users can set their own Custom Profile Field Value. This is done by choosing "User Owned" at Admin Settings > User Profiles > Configure User Profiles. This then allows all Users to set this by editing their User Profile.

System Admins can always set the Custom Profile Field Value per User in their Profile, by searching in a specific user at Admin Settings > User Accounts and Data > Edit, Re-invite, Disable Users, or by using the CustomProfileCategory when bulk uploading or using the provisioning API.

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9 Comments

  • 0
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    Ember Rodgers

    Is it possible to have more than one Custom Profile category?

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    Brad Palmer

    This article is about the Custom Profile Field. It can only have one set value per Contributor (employee).

    There is also the Custom Profile Filter, which can have multiple values per employee.

    Brad

  • 0
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    Martina Samson

    How do I delete a Custom Profile Category? We had used this for pronouns, but with the recent update to include pronouns in profiles, I can delete this workaround.

  • 0
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    Brad Palmer

    Like this Martina...

    1. Go to Administration Settings > User Profiles > Configure Custom Profile Category.

    2. Click a Red X near the bottom.

    Brad

    Edited by Brad Palmer
  • 0
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    Martina Samson

    I deleted the category names, but I can't delete the label itself. 

    It still shows as a field in my profile, but with no options to choose from:

  • 0
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    Brad Palmer

    Oh, interesting. I will check on that further for you.

    Note that in this state this will be completely disappeared for all your users that are not System Admins.

    Brad

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    Lilly Trainor

    I'm having the same problem where I can't delete the Label.  The red X appears under the category name only.

     

  • 0
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    Brad Palmer

    Sorry Lilly. I am working to sort out how we will fix this for you. The good news is only your System Admins will see it at the moment.

    Brad

  • 0
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    Brad Palmer

    OK I've got this clarified now Lilly. Thanks for your patience.

    Out of the box this field is labeled "Custom Profile Category" and when System Admins go into edit mode on any Profile they can see it. If/when categories are defined for it, then users can see this as well.

    So you can return this to its original state by renaming the label "Custom Profile Category" and Saving.

    Brad

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