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Contact us & Stay informed

 

Contact us

File a Support Ticket

Do you require technical assistance or need to report a bug? Contact Support.

Contact Customer Success

Have questions about your account? Need to add more users? Want some tips on best practices? Contact Success.

Phone Support

Do you need to request a time to speak to one of our Support technicians? Schedule a Callback.

TIP—Gmail users, if the links above don't appear to work: open Gmail, click the "double diamond" icon in the address bar, and enable the option "Allow Gmail to open all email links".

 

Stay informed

We offer several ways for you and your organization to stay informed on the latest updates, upcoming changes, and newest features for your intranet.

System Status Updates

All recent and upcoming platform software updates and scheduled maintenance periods can be found in the System Status section. Just click ?/Help at the bottom of the Main Navigation then select System Status from the column on the left.

If you wish to be notified about these updates, click the blue Subscribe To Updates button in the upper right corner of the System Status page.

What’s Jostling

What’s Jostling is a newsletter sent out on an irregular basis that spotlights any significant new intranet features and platform improvements included in recent builds.

To subscribe, click the action menu icon (three dots) next to your name in the Main Navigation and select My Preferences. Then go to Emails and check off the box next to “Receive What’s Jostling”.

Release Notes 

For more regular updates (approx. every two weeks) our Product Updates blog highlights the key features of each release. It can be accessed by clicking ?/Help at the bottom of the Main Navigation and then selecting Product Updates.

Our detailed Release Notes archive also provide you with a deeper dive into the key features of release prior to Spring 2020. 

Jostle Voice

Jostle Voice is a monthly newsletter designed to help organizations get the most of out of their intranets. Each month we share customer spotlights, intranet best practices, interesting articles and resources, and more.

You can visit the newsletter archive and/or subscribe to the Jostle Voice here.

Customer Resource Blog

The Customer Resources blog (CRB) provides relevant, ready-made articles that News Reporters and Editors can post on their own intranets via the Web Article feature. The blog contains a mix of current content (close-up looks at new intranet features) and content that is more timeless (intranet best practices, workplace-themed articles).  The CRB is updated throughout the year with fresh content.

The Junction

The Junction is Jostle's customer community. It provides a place for Jostle intranet users to gather, share best practices, and get informed on all things Jostle. It's made up of users from all types of businesses and companies from all around the world. Those who are interested can learn more here.

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5 Comments

  • 0
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    Mariola Rodriguez

    I would like to op-out of the emails. please and thank you.

  • 0
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    Clifton Dcruz

    how do i log into workday on my computer

     

     

     

  • 0
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    Jostle Team

    Hi Clifton - you will need to contact your System Administrator for assistance with that. If you do not know who your System Admin is, you can contact support@jostle.me with your name and the name of your employer and they should be able help you.

    Thanks,

    Vince

    Edited by Jostle Team
  • 0
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    Luz Maldonado

    Can we have our loved one we lost here in Sunrise to the team members mentioned in memory of 💖. We lost Frank Sapnagis in 2019. Frankie fought a long painful fight but always had it in his head to return to Performant the moment he got better. We would like Frankie to be added to the memorial please.

     

    Thank You

    Team Sunrise :-)

  • 0
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    Jostle Team

    Hi Luz,

    This is actually a technical assistance/how-to support forum for all Jostle customers and their users. For requests related specifically to the content in your company's intranet, the best thing to do would be to contact your intranet's System Administrator.

    To do this, click "Help" at the bottom of your intranet's Main Navigation and then click the blue "Contact your admin" button.

    Thanks,

    Vince

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