Jostle mobile app

Overview

The Jostle mobile app allows you to seamlessly connect to your organization while you are away from the office, putting the ability to connect with team members, view documents, read the latest company news, post web articles and more - right in the palm of your hand.

Table of contents

1. App download & maintenance
2. One Drive and iCloud integration
3. Mobile-related Support Center links

App download

The Jostle mobile app can be installed on iOS and Android devices.

To get the iOS mobile app

1. On your iOS device, open the App Store
2. select Search and enter “Jostle”
3. On the Jostle app page, click Get

• Required OS to install: iOS 13
• Official Support: iOS 14.0 or later

To get the Android mobile app

1. On your Android device, open the Play Store
2. In the Search field, enter “Jostle”
3. On the Jostle app page, click Install 

• Required OS to install: Android 10
• Official Support: Android 11.0 or later

You can also access the App Store and Play Store downloads from the Jostle website.

App maintenance

If you notice your app isn't performing as it usually does, it may be a sign that you need to clear its cache on your device or need to uninstall and reinstall the app.

Android

Follow steps 1-4 to clear your cache, continue through to step 10 to uninstall/reinstall.

1. Open Settings and select Storage
2. From the list, tap the Apps entry
3. Locate and tap on the Jostle app
4. On the app's info page, tap Clear Cache 
5. If you wish to uninstall the app as well, follow the next steps
6. After you've cleared your cache, tap Clear Data and then OK
7. Exit Settings and go to your Jostle app icon
8. Tap and hold on the Jostle app icon
9. On the popup screen, click Uninstall and then OK
10. To reinstall the app, follow the steps in the above App download section

For a video walkthrough, go here.

iOS

iOS doesn't have the option to clear an app's cache, so you will have to uninstall the Jostle app and then reinstall it instead.

1. Tap and hold the Jostle app icon
2. From the options that appear, select Remove app
3. On the next screen, select Delete App
4. On the screen after that, select Delete
5. To reinstall the app, follow the steps in the above App download section

For a video walkthrough, go here.

For iOS and Android devices that have it installed and enabled, users can opt to upload files from Microsoft One Drive when they:

• Tap "Image" in an Update or Shout-Out
• Tap the paper clip icon to add an attachment to a Discussion

Users with iOS devices also have the ability to upload files from iCloud into a Discussion (also via the paper clip icon).

Throughout the Support Center are articles that contain alternate, mobile-specific information and/or workflows.