Overview
Jostle's mobile app allows you to seamlessly connect to your organization while you are away from the office, putting the ability to connect with team members, view documents, read the latest company news, post web articles and more - right in the palm of your hand.
NOTE—Jostle’s mobile app can only be used by someone whose account is already activated. It cannot be used by anyone to log into Jostle for the first time and set up their account. They will need to complete registration through their browser first, as explained here.
Table of contents
App download
The Jostle mobile app can be installed on iOS and Android devices.
To get the iOS mobile app
- On your iOS device, open the App Store
- select Search and enter “Jostle”
- On the Jostle app page, click Get
- Required OS to install: iOS 13
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Official Support: iOS 14.0 or later
To get the Android mobile app
- On your Android device, open the Play Store
- In the Search field, enter “Jostle”
- On the Jostle app page, click Install
- Required OS to install: Android 10
- Official Support: Android 11.0 or later
You can also access the App Store and Play Store downloads from the Jostle website.
App maintenance
If you notice your app isn't performing as it usually does, it may be a sign that you need to clear its cache on your device or need to uninstall and reinstall the app.
Android
Follow steps 1-4 to clear your cache, continue through to step 10 to uninstall/reinstall.
- Open Settings and select Storage
- From the list, tap the Apps entry
- Locate and tap on the Jostle app
- On the app's info page, tap Clear Cache
- If you wish to uninstall the app as well, follow the next steps
- After you've cleared your cache, tap Clear Data and then OK
- Exit Settings and go to your Jostle app icon
- Tap and hold on the Jostle app icon
- On the popup screen, click Uninstall and then OK
- To reinstall the app, follow the steps in the above App download section
For a video walkthrough, go here.
iOS
iOS doesn't have the option to clear an app's cache, so you will have to uninstall the Jostle app and then reinstall it instead.
- Tap and hold the Jostle app icon
- From the options that appear, select Remove app
- On the next screen, select Delete App
- On the screen after that, select Delete
- To reinstall the app, follow the steps in the above App download section
For a video walkthrough, go here.
For iOS and Android devices that have it installed and enabled, users can opt to upload files from Microsoft One Drive when they:
- Tap "Image" in an Update or Shout-Out
- Tap the paper clip icon to add an attachment to a Discussion
Users with iOS devices also have the ability to upload files from iCloud into a Discussion (also via the paper clip icon).
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