This article provides an overview of the Configure User Profiles page, where System Admins can configure and set preferences for how they want User Profiles to look and be managed. This page can be accessed at Admin Settings > User Profiles > Configure User Profiles.
Profile Summary
The Card Layout in People displays key information for each user below their name and Primary Role or Title.
To set which data displays on People Cards, a System Admin should:
- Go to Admin Settings > User Profiles > Configure User Profiles
- Set the Primary and Secondary Information fields, as required
- Click Save at the top of the page
Tip: Choose fields that will be general useful across your organization and that most users will have a value set for.
Field Ownership
There are several attributes on User Profiles that can be set by a System Admin to be either User Owned or Org Owned at Admin Settings > User Profiles > Configure User Profiles.
- If an attribute is User Owned, then it can be adjusted by Users via their Profile Edit screen.
- If an attribute is Org Owned, then it can only be adjusted by System Admins.
Note: System Admins can also edit when a field is set to User Owned.
Field visibility
Fields that are left empty will not show up at all on a User's Profile. This is illustrated in the two images below:
1) Here you can see a Profile Edit screen showing nothing entered in the fields for Personal Pronouns and Birthday (among others).
2) But once the Edit screen is closed, those fields that were left empty simply do not appear on the Profile at all, providing a clean, uniform look that's easy to scan for details.
Available Profile fields
Here's a list of the User Profile fields:
- Profile Photo
- Nickname
- Primary Role (or Title when Teams is disabled)
- Personal pronouns
- Birth Date
- Work Office Phone
- Work Mobile Phone
- Job Category
- Official Locations
- User Badges
- Employee ID
- Custom Filter (Employee Type)
- Custom Profile Category
- Custom Profile Field
Note: The Employee ID field and its visibility setting can only be managed by System Admins (either when creating new users, updating users via CSV upload, or directly editing a user's Profile card). While optional, Employee ID is recommended when syncing with external systems (especially when using multiple systems). It also ensures that any Username or name changes are seamless.
Optional Profile Elements
System Admins can also choose to Enable or Disable Files, Photos, and/or Links on Profiles at Admin Settings > User Profiles > Configure User Profiles. Enabling any of these will allow users to upload and/or add them to their User Profile.
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