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Deleting Contributors

  1. Delete individual Contributors
  2. Delete multiple Contributors via import CSV file
  3. Delete Contributors via SFTP upload

Deleting a Contributor will automatically remove all their Profile attributes except for their name and avatar image (both of which can be manually removed). It will not remove any of their past News Articles, uploaded items, posts, comments or likes. 

Delete an individual Contributor

Here are the steps to permanently delete a Contributor and all their data.

  1. Go to the Administration settings > Contributor configuration > Edit/delete Contributors
  2. In the search field enter the Contributor's name
  3. Click Search or hit enter/return on the keyboard
  4. Click the red "X" icon
  5. Select an action in the dialogue and click Delete. You can either:
  • retain the Contributors's name indefinitely and their avatar image for 6 months
  • immediately replace their name with their initials and remove their avatar image.

Permdelete.PNG

Delete multiple Contributors

First, you will need to have a CSV file containing a list of the Contributors to delete.  It should have one column, with Username appearing at the top, and the list of Usernames (in email address format) following in the rows below. NOTE—when deleting multiple Contributors, their name will remain in the system and their avatar image will be removed after 6 months.

After you have prepared the CSV file:

  1. Go to Administration settings > Bulk manage Contributors> Delete Contributors
  2. Select Choose file and select your CSV.
  3. Click Delete Contributors.

 Delete multiple Contributors via SFTP

If you want to automate the process of bulk deleting users via SFTP see here.

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6 Comments

  • 0
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    Christine McCormick

    If a contributor has an article that they posted but their account is removed, what will happen?

  • 0
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    Developers

    Hi Christine,

    That author's Articles will persist even after their account is removed.

    Walt

  • 0
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    Aaron Kitto

    Posts do appear to stay in place after contributors are deleted.  

  • 1
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    Aaron Kitto

    Why do contributors stay in Jostle after being deleted from a linked Google Account?  Why are contact details from a google domain not kept in Sync with the Jostle contributor details?

  • 0
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    Eric DeBenedictis

    Will the contributor's files in the library also remain after the contributor is deleted?

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    Jostle Team

    Hi Eric

    Yes, if a Contributor is deleted any files that they may have uploaded to LIBRARY will still remain in place.

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