How to manage browser notifications in Jostle

Compatible browsers

Jostle supports the latest two versions of all major browsers, including:

• Chrome
• Firefox
• Safari (Mac)
• Microsoft Edge (Chromium version)

Notes:

• Javascript and cookies need to be enabled.
• Full support doesn’t extend to these browsers on mobile. If using an iPhone, iPad or Android device to access the Jostle platform, we recommend doing so via our mobile app instead.

Safari/Google Drive videos issue

If you have a Google-integrated platform (i.e., you use Google Drive as the repository for your Library), then there is an issue that will occur if you embed a video from your Library into a News article (or elsewhere) and then try to view it using a Safari browser. The video will not load and you'll just be shown an empty screen.

This is due to Google's cookies being seen as third-party cookies (because Jostle isn't hosted on google.com). And since reading third-party cookies is considered "cross-site tracking" by Safari's Intelligent Tracking Prevention (ITP), Safari blocks this action, resulting in the missing video:

There is a quick and easy workaround to this, but it involves disabling a Privacy setting.

To view embedded Google Drive videos in your platform via Safari

1. Open your Safari Settings
2. Go to Privacy 
3. Uncheck the option "Prevent cross-site tracking"

Note: As disabling this setting may make it easier for advertisers to gather data about your browsing habits, it is recommended that users only temporarily disable it (and on an "as-needed" basis). Another option is to use Chrome instead of Safari.

Browser notifications

The first time you access your Jostle platform, you will be given the option to choose whether to receive Jostle Notifications on your browser settings. This feature is available on Chrome, Firefox, and Safari. Browser notifications appear in the corner of your screen and look as shown below (appearance may vary by browser):

If you later find you want to change your initial setting, here's how:

Adjusting your browser notifications in Chrome

1. In the top-right corner of the browser window, click the Chrome menu.
2. Then click on Settings.
3. Scroll down to the "Privacy & Security" section and click on Site Settings.
4. Scroll down to Permissions and click on Notifications.
5. Scroll down to Customized behaviours > Allowed to send notifications
6. Locate the “jostle.us” item and to its right, click on the "More actions" icon and select Remove.
7. Access Jostle again and select your new preference when the Browser notification dialog appears.

Tip: For Mute and other settings, go to the Chrome support page.

Adjusting your browser notifications in Firefox

1. Open your Jostle platform. 
2. In the browser address bar, click the i-icon to bring up the Control Center.
3. Click the arrow in the prompt.
4. Click "More information" to bring up the Page Info window.
5. Click the Permissions tab.
6. Under Send Notifications, choose your option (if all choices are greyed out, remove the checkmark next to "Use default").

Adjusting your browser notifications in Safari

1. In the Safari app, go to Safari > Preferences.
2. Then go to Websites > Notifications
3. Navigate to “jostle.us”
4. Select your option to allow or deny Jostle notifications

Notification sounds for browser and app notifications

We push notifications to your browser and/or the app notification center. It's your browser and device settings that determine if/how sounds are triggered when this notification arrives.