When adding people to your Jostle platform, System Admins will most likely be assigning them all as Regular Users. However, there are additional User Types available that allow varying levels of access and permissions. These are especially useful if you want to include collaborators or other people outside your organization in your platform, but want to limit the amount of interaction and content access they can have.
Regular Users
Access to all User-level functions and features. The ideal User Type for all your “everyday employees”.
Semi-Restricted Users
Users without the ability to create content in News, Events, or Listings, but who can still participate by viewing, commenting, liking, and voting. They aren't able to start or manually join a Discussion (regular, Discoverable, or DM), but can be invited by others to participate in them. Semi-Restricted Users are identified, have a User Profile, and can be found via Search.
Suitable for collaborators, consultants, or other people outside your organization that you regularly do business with. Can be given the External distinction as well.
Restricted Users
These are the “silent observer” users. They can view items, but aren't able to like, comment, vote, or participate in any Discussions or Tasks. Restricted Users are identified, have a User Profile, and can be found via Search.
Suitable for a dummy account that a guest of your organization can use to take a tour of your platform without disrupting any of its content or ongoing activity.
Tip: If you have someone who is not actively involved in your organization that you want to include as a user for informational reasons (for example, board members, advisors, clients, or external members of an internal committee), make them a Restricted User, tag them as an External ,and do not send them an Invite. You can fill in their profile as makes sense (normally with only publicly available information available).
Shared Users
Shared Users are useful when you multiple people sharing a single login ID (for example, at a kiosk). They can view content, but aren't able to like, comment, vote, or participate in Discussions, Direct Messages, or Tasks. Shared Users do not have Profiles, cannot be found via Search, and cannot be @mentioned.
External User tag
While not an actual User Type, the External distinction can be given to a user to indicate someone outside of your organization, such as a trusted consultant or a contract employee. Use this to tag people who are not regular employees, but who is part of a team or committee, or is in some other way involved with your organization.
They will appear in People along with everyone else on your platform, but with one added feature. An orange triangular user badge will appear on their Profile Photo to indicate their external status.
Note: When you are targeting content via the List Selector, there is a checkbox that allows you to exclude Users tagged as External.
Automation Users
There is one other User Type, but it is not tied to an actual person. An Automation User is an account created specifically for setting up third-party integrations via API. You can learn more about Automation Users here.
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