How to stay up to date with News in Jostle

1. Likes
2. Comments
3. @mentions
4. Notifications
5. Smart Lists in News view
6. Layout options
7. Administrators (News Editors and News Reporters)

News is where you keep up to date with what is happening in your organization. News Items appear as a series of tiles, and clicking on a tile opens the Item so you can read it. Activity appears on the left side of News. This is where anyone can share an Update or give a Shout-Out to a peer. See this article to learn more about Activity. 

Likes

If you enjoyed a News Item, or perhaps someone in your department was featured for a special achievement, you can show your appreciation by clicking the "Like" button while viewing it.

News Comments

Often News Items allow you to comment. Simply scroll to the bottom in the viewer and add yours.

Subscribing to News Comments

If you want to receive notifications for Comments added to a particular News Item, check "Notify me when new comments are added". This will be checked for you when you add a Comment, but you can check it on and off whenever you wish.

@mentions in News

@mentions are not supported in News Items themselves. But they are supported in News Comments.

If you want to draw attention to a News Item, add a Comment that @mentions the person, team, or group that you want to see it.

News Notifications

You can set exactly how you want to be notified of arrival of new News Items, News Comments, and @mentions in News Comments. Click the three dots to the right of your name on the main navigation panel to open the Action Menu and select My Preferences. Then scroll down to Manage Notifications.

Smart Lists in News view

Smart Lists let you save commonly used filter and sort settings in the News view for quick access later.

When you open News, Smart Lists can be accessed in two ways depending on your preference:

Option 1: Sidebar

If you prefer to keep Smart Lists visible while browsing the News view, open the sidebar. Using the sidebar is best for those that switch between Smart Lists frequently.

On desktop, the sidebar can be opened via the Open in Sidebar button in the dropdown menu.

To close the sidebar, click the Close Sidebar button in the top-right corner. The sidebar will stay closed until you reopen it—even if you leave and come back.

Option 2: Dropdown menu

If you want to preserve screen space and don't switch between Smart Lists often, keep the sidebar closed and just use the dropdown menu at the top of News.

Creating a Smart List

To create a new Smart List, open the filter or the settings of an existing Smart List, update them and then save it as a new Smart List.

To create a Smart List:

1. Open the Filter or Settings panel
2. Make changes to the settings and/or filters and click Done
3. Click the save icon in the right corner and select "Create New Smart List"
4. An alert will appear to select the icon and name of your new Smart List
5. After selecting an icon and entering a name, click Save
6. Your new Smart List will now appear in My Smart Lists

Sharing a Smart List with everyone

News Editors can promote a Personal Smart List to an Org-wide Smart List that's visible to everyone.

To create an Org-wide Smart List:

1. Create a Smart List (see steps above)
2. Hover over it (desktop) or tap the menu (mobile)
3. Click its three-dot menu
4. Choose the "Share with Everyone" action
5. An alert will appear to select the icon and name of your new Smart List
6. After selecting an icon and entering a name, click Share
7. The new Org-wide Smart List will now appear under the default system-managed Smart Lists or any other Org-wide Smart Lists

Note: Once a Personal Smart List is promoted to an Org-wide Smart List, any News Editor can change or delete it.

Managing Smart Lists

When Smart Lists are displayed, they will be shown in two sections:

• Default system-managed Smart Lists are in the top section and My Smart Lists will show all personally saved Smart Lists
• The All Smart List can’t be renamed, hidden, or deleted
• The Unread, Not visible to everyone, Items with Sign Off, and Pinned Smart Lists cannot be renamed or deleted, but can be hidden
• Org-wide Smart Lists can be hidden, but only News Editors can modify, rename, or delete them
• Personal Smart Lists can be modified, hidden, renamed, or deleted

To manage a Smart List:

1. Hover over it (desktop) or tap the menu (mobile)
2. Click its three-dot menu
3. Choose your option and follow the steps provided

Note: Hidden Smart Lists are still saved—you can reveal them by checking “Show hidden Smart Lists” at the bottom of the panel

You can also choose which Smart List opens automatically when you go to News. If there’s a Smart List you use most often, you can select 'Always Start Me Here' so it’s selected automatically when you open a view.

1. Hover over the Smart List name (desktop) or tap on it (mobile)
2. Click its Action Menu (three dots)
3. Choose 'Always Start Me Here'

When a Smart List is set as the default, an indicator appears in its action menu.

Note: Defaults are saved per device, so the Smart List that opens on desktop can be different from the one that opens on your phone.

News Editors can also choose which Smart List is selected automatically for any New User that joins the platform. This ensures new employees start in the most helpful view when they first open News.

1. Hover over the Smart List name (desktop) or tap on it (mobile)
2. Click its Action Menu (three dots)
3. Choose 'Start All New Users Here'

Note: Default Smart Lists for new users apply across all devices, so the Smart List that a new user opens to on desktop will be the same as the one on their phone.

To modify an existing Personal Smart List:

1. Select it
2. Open the Filter or Settings panel
3. Make changes to the settings and/or filters and click Done
4. Click the save icon in the right corner and select "Save Changes" 

To modify an existing Org-wide Smart List you must be a News Editor:

1. Select it
2. Open the Filter or Settings panel
3. Make changes to the settings and/or filters and click Done
4. Click the save icon in the right corner and select "Save Changes for Everyone"

Note: A News Editor can change an Org-wide Smart List back to a Personal Smart List by making changes to the settings and/or filters and creating a new Personal Smart List. After that, simply delete the existing Org-wide Smart List

Layout options

Switch between three layouts:

1. Gallery layout for a visual-first browsing experience where more items are visible at a glance and imagery takes priority

2. Feed layout for a focused reading experience where fewer items are surfaced but they include more context

3. List layout for a compact, text-forward layout designed for quick scanning and comparison

Select the Settings icon to choose your layout.

News Administrators

News supports two administrative roles, News Editors and News Reporters.

To see who the News Editors and News Reporters are, click the three dots in the top-right corner of the News view.

If you see the "+" button in the Action Bar at the top of News view, you are a News Reporter or News Editor. See this article to learn how to publish content in News.

News Editors

News Editors "own" the News view and are assigned by System Admins.

News Editors can:

• Create News Items
• Edit any News Item
• Publish any draft News Item
• View engagement metrics
• Export Social Sharing metrics
• Manage News Categories

News Reporters

News Reporters publish News Items of interest to a particular group, such as a location or project team. News Editors assign Reporters into Reporter Groups, which provide governance over who can do what when publishing News items.

News Reporters can:

• Create News Items, subject to any restrictions set up in their Reporter Group
• Edit News Items they published
• View engagement metrics on the Items they published
• Export Social Sharing metrics on the Items they published