News Editors have access to detailed metrics for News items, Social Sharing of Web Articles and the Activity feed.
Reports
News metrics
The metrics for News items includes standard article information such as Author and Title as well as engagement metrics such as Views, Likes, Participants and Comments. Only News Editors can access these metrics.
To download News metrics
- Click News in the Main Navigation
- In the top right corner, open the action menu ("three dots" icon) and select View Published
- At the top of the Published Items screen, click Export Metrics
NOTE—News Reporters also have limited access this feature; they are able to download the metrics for their own News items only.
Social Sharing metrics
The Social Sharing metrics include information on which Social Sharing links were clicked (if any) each time a Web Article was viewed. Only News Editors can access these metrics.
Downloading Social Sharing metrics (for News Editors)
For a single Web Article:
- Click on any Web Article in the News view
- At the top of the Article, click on Download Article Social Sharing Metrics
For all Web Articles in a specific date range:
- In the News view open the action menu in the top right corner (the "three dots" icon)
- From the dropdown menu, select Download Sharing Metrics
- Select a date range and click Export to .CSV file
Activity metrics
The metrics for Activity includes detailed information on everything posted in the feed including Comments, Comment type, Comment publisher, Shout Out Org-Values, Replies and Likes. Only News Editors can access these metrics.
To download Activity metrics
- Click News in the Main Navigation
- Open the action menu ("three dots" icon) at the top of the Activity feed.
- From the dropdown menu, select Export Activity feed
Graphics
News and Activity metrics graphics
News Editors can view a graphic report that includes monthly publishing stats and weekly engagement rates for News and Activity.
To access the graphic report, open the action menu in the top right corner of News (aka the "three dots" icon) and select View News metrics.
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