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How to add Microsoft Teams notifications in Jostle

If your organization has Jostle's Microsoft Teams integration set up, then you can have any of your Jostle notifications forwarded to your MS Teams Chat.

Note: For this to work, your Jostle and Microsoft usernames must be the same.

Connecting accounts

1. In the Main Nav Panel, open the Action Menu (three dots) next to your name/avatar and go to My Preferences.

2. Scroll down to Slack & Microsoft Teams Integration and click the blue Connect Microsoft Teams button.

3. On the popup screen that appears, sign in to your Microsoft account.

Note: If you are an MS Teams Admin for your organization, you may also see a permission screen that contains the following:

MSTeamsUserPermission0.png

If you see this screen, do NOT check off the box next to "Consent of behalf of your organization". Just click the "Accept" button at the bottom. 

4. After you sign in, your accounts should be connected and MS Teams will be enabled as a notification option in your Manage Notifications settings.

MSpref.PNG

5. In your MS Teams, you should also receive a Welcome card from "Jostle Notifications". Now, whenever a notification from your platform is forwarded to your MS Teams, "Jostle Notifications" will let you know.

MSwelcome.png

Note: If you ever receive a notification from MS Teams and/or Jostle about having an expired access token, you can correct by going to My Preferences and reconnecting your MS and Jostle accounts by redoing the steps above.

Disconnecting

If you no longer wish to receive any Jostle notifications in MS Teams follow these steps:

1. Go to My Preferences > Slack & Microsoft Teams.

2. Click the grey Disconnect Microsoft Teams button.

MST23ed.png

3. On the confirmation screen, click the red Disconnect button.

MST28ed.png

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2 Comments

  • 0
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    Adam Phillips

    Fair warning if you want to make this connection with your intranet: after running into an integration error and contacting support, I was told that the "app is still under verification by Microsoft," which is what was causing the error and it won't work until then. Don't get too excited just yet.

    Edited by Adam Phillips
  • 0
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    Permanently deleted user

    Hi Adam,

    This error will no longer occur provided your org's MS Teams Admin has set the permissions laid out in this article

    Cheers,

    Vince

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