Twitter integration and Activity settings (for News Editors)

Introduction

Activity is the feed that runs down the left side of News. It's where everyone can post Updates to capture the moment-to-moment happenings in your organization, including Shouting-Out peers, Teams and Locations.

News Editors are able to manage the settings for Activity, which include being able to link it to their company's Twitter account to maximize engagement across the organization.

Table of contents

1. Twitter setup
2. Using IFTTT (Instagram, chaining Twitter accounts, stock price, etc.)
3. Exporting your Activity feed
4. Activity allow list

NOTE—Birthdays and Anniversaries can also be configured for Activity, but that is System Administrator permission, detailed here.

1. Twitter

To keep everyone aware, re-broadcast your organization’s outgoing Tweets in Activity. This will enable everyone in your organization to click on Respond on Twitter to socially amplify your Tweet via their personal Twitter account.

Turning your Twitter Integration on

We allow you to connect one Twitter account to be broadcast in Activity. To do this, News Editors can click on the action menu icon (aka "three dots") above the Activity feed and select Twitter integration. Note that you must be on the desktop (browser) app to do this.

You will see the Twitter integration dialog. Place your Twitter @username into the text input and click the Add button.

After clicking the Add button, a spinner will appear on the blue button while Jostle connects your Twitter account.

After your Twitter account is successfully connected, you will see your Twitter @username on the dialog. Here you can also opt to include @replies when you share your Twitter feed in Activity. Click Save when you are done.

After your Twitter account has been added to Activity, the past 24 hours of Tweets from your account will appear in Activity. Our application checks for added accounts every 5 minutes. After connecting a Twitter account, it may take up 5 minutes to see Tweets appearing in Activity.

Removing or changing your Twitter integration

If you want to remove your Twitter integration, hover over the gear icon in the Action Bar above Activity. In the dropdown menu, click Twitter integration.

Delete your username from the field and then click Save. You can now link Activity to a different Twitter account if you want, by entering the new account name in the field and selecting Save.

NOTE—if you change the account you want to broadcast, Tweets from the previously integrated account will be deleted from your Jostle platform.

Anatomy of a Tweet

Each Tweet appears on a white card within an Activity post.

In the top-left corner of the card is your Twitter Avatar. The Twitter logo appears on the bottom-left portion of your Twitter Avatar.

Beside your Twitter Avatar is your Twitter account’s full name and @username. Your Twitter Avatar and @username are links to your Twitter Account on Twitter.com.

A timestamp is in the top-right corner of the card. This timestamp indicates when your Tweet was posted on Twitter. Each of your Tweets will appear at the appropriate point of your Activity timeline.

We display the full contents of your Tweet. Clicking on links, #hashtags, or @usernames in your Tweet will open a new browser tab.

Filter Tweets in the Filter Drawer

If you organization’s Twitter account is a too noisy, you can set a Filter to filter Tweets out of your Activity feed. Click on the Filter icon at the top of Activity. This is a user-by-user setting.

Deleting Tweets

Tweets can’t be deleted within Jostle. Tweets have to be deleted from Twitter.com or a Twitter client authenticated with your Twitter account.

2. Using IFTTT (Instagram, Facebook, chaining Twitter accounts, stock price, etc.)

Using IFTTT

IFTTT.com (If This Then That) provides a number of different applets that you can use to push other content to the Twitter account you have integrated with Jostle. For example, you can retweet from @specific_user, tweet your Facebook status updates, or tweet the photos that you post in your Instagram account automatically. Then that information will be seen in Activity.

You can also route content from multiple sources into a single, for purpose, Jostle-integrated account:

 Step one is to set up an IFTTT account and find the applets you want to connect using it:

• Sign up on IFTTT.com.
• Find the applets you want to use (go to https://ifttt.com/search/query/twitter ).

Integrating Instagram to your Activity Twitter account

1. Set up IFTTT (see above).

2. Find a IFTTT applet like this one:

3. Activate this IFTTT applet so that each time you upload a photo to your Instagram account it will repost to your Twitter account and appear in your Jostle® Activity feed.

Using IFTTT to tweet your Facebook status updates 

1. Set up IFTTT (see above).

2. Find a IFTTT applet like this one:

3. Activate this IFTTT applet so that each time you post a status update in Facebook it will tweet to your Twitter account and appear in your Jostle® Activity feed.

Using IFTTT to chain in a second Twitter account

You can also use IFTTT to route posts from a second Twitter account to the Twitter account integrated to your Activity feed. Here's how:

1. Set up IFTTT (see above).

2. Find a IFTTT applet like this one:

3. Activate this IFTTT applet so that each time the specific account tweet something it will retweet to your Twitter account and appear in your Jostle® Activity feed.

Using IFTTT to post stock prices

You can also use IFTTT to automatically post stock prices to your Jostle-integrated Twitter account. Here's how:

1. Set up IFTTT (see above).

2. Create the New applet (My Applets > New Applet)

3. Click on "+ This"

4. Search by "Stocks" and select it. Then select "Price at close"

5. Use the symbol of the stock and then click on "Create Trigger"

6. Click on "+ That"

7.Search by "Twitter" and select it. Then select "Post a Tweet"

8. Modify the action if needed. Then, click on "Create Action"

9. Activate this IFTTT applet so it will post stock prices to your Twitter account and appear in your Activity feed.

3. Exporting your Activity feed

News Editors (and System Administrators) can export the Activity feed content into a .csv file for analysis and record keeping. Here's how.

1. Click on the Gear icon at the top of Activity. 

2. Select Export Activity feed. 

3. Input your date range and click Export. This will download a .csv file with full details of all Status Updates and Shout-Outs.

4. Activity allow list

By default, everyone in an organization can post to Activity. However, as a News Editor you can set it so only certain people have this ability. This can be a useful tool if you have a large organization and want to make sure that important information posted in Activity doesn't get quickly buried due to the sheer number of people who can add their own posts or replies to the feed. 

To set an Activity allow list

1. Click the gear icon at the top of the Activity feed.

2. Select "Set who can post Updates"

3. On the modal, select "A custom Group"

4. Add individuals to your list and then click Save when you're done