Follow

Using a custom domain name

 

Jostle allows you to create a CNAME redirect to our application.  This allows you to create a custom URL to give out to your users.  

If you would like to have this set up, please follow these steps 

1.  Set up a CNAME redirect from your.new.domain to <region>.jostle.us

<region> is determined by the URL you use to access Jostle already - platform.jostle.us, eu.jostle.us, ca.jostle.us, etc.

2.  Ensure that your domain includes a subdomain (eg. my.domain.com)

3.  Send an email to support@jostle.me with the following:

  • your new domain
  • confirmation that you have set up a CNAME redirect on your end

Please allow up to two weeks for this to be implemented. Our support team will be in contact with you once a date has been confirmed for the change to be in effect.

Limitations to this approach

  • CNAMES don't redirect HTTPS.  This simply means your users will enter http://your.new.domain into their browser's address bar instead of https://your.new.domain.  Once the request reaches our servers we redirect it to a secure HTTPS connection.
  • Once your users log into Jostle the address reflected in the browser address bar will be our standard platform URL.
Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request

2 Comments

  • 1
    Avatar
    Claude M Landry

    It will be nice to use our own domain name as a permanent URL. Not just as a redirection to your URL.

    Alternatively, we should be able to have our company name as the hostname or your URL: mycompanyname.jostle.us

    Thanks

  • 0
    Avatar
    Daniel Proebsting

    You can specify this on the server that your website is hosted from. Hope that helps.

Please sign in to leave a comment.