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Editing current Contributor Profiles

 

A Contributor's work email address is the one Profile field that is organization-owned only, meaning only a System Administrator can edit it. A number of other fields can be set to either contributor-owned or organization-owned (see here for more details).

Sometimes you'll need to change the work email address or other organization-owned fields on behalf of your users.  For example, if a recently-married user is issued an updated email address to reflect their new last name.

To edit a Contributor's Profile

  1. Click the Gear icon and go to Administration settingsContributor configuration > Edit/delete Contributors
  2. Enter all or part of the Contributor's name in the available field and click Search
  3. Go to Search results and click the "EDIT" link next to the Contributor's name 
  4. Make the needed changes to the appropriate fields
  5. Scroll to the bottom and: 
  • if you updated the user's email address, click the Save changes and send invite email link for the new email to get activated. 
  • if you didn't update the email address, click the Save changes box.

NOTE—Work Email and Username are two separate fields, but it is still recommended that a user's work email address also be used as their Username, which can be indicated using the checkbox shown below.

editcon.PNG

 

Editing multiple profiles

If you need to make changes to multiple contributors and the above method will be too time consuming, you can also choose to make changes in bulk.

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5 Comments

  • 0
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    Emma Charlton

    How do you move an employee from one department to another department as they change job role/line management?

  • 0
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    Niamh Gray (NGRA)

    We were hoping to find out the answer to this too

  • 0
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    Brad Palmer

    Hi Niamh.

    Employees can be categorized via the Custom Filter, which some customers use for Departments.

    Or they can be assigned Roles in the structures in TEAMS. And once in TEAMS, they can be part of one or more Org Units.

    When an employee leaves, his Roles stay in place, often to be filled by his replacement. It's normal for employees to fill multiple Roles.

    Please visit this part of the Forum to learn more about Filters: https://forum.jostle.me/hc/en-us/sections/202577926-Filters-Badges-the-List-Selector

    And this part to learn about utilizing TEAMS view: https://forum.jostle.me/hc/en-us/sections/201946366-Managing-TEAMS.

    Brad

  • 0
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    Kendal Kelleher

    one of our employee's managed to change the profile picture for another staff.  What gives the employee/contributor rights to do this?  

  • 0
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    Brad Palmer

    Those designated as System Admins can import and edit Contributor data, including in Profiles. If you need to investigate this further Kendal, please email support@jostle.me and we will look after you.

    Brad

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