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How to view JavaScript Console

 

Viewing JavaScript Console on your browser

Jostle Support may need to view your JavaScript Console when you run into problems using Jostle. The JavaScript Console provides Jostle Support additional error information that helps us troubleshoot your problem. The following instructions show you how to open and screenshot your JavaScript Console.

Chrome

  • Press the Ctrl + Shift + I keys together to open the Console. Alternatively you can open the Chrome menu (in the upper right corner) and select More Tools > Developer tools. When the JavaScript Console opens, click on the Console tab, then press the Print Screen key on your keyboard. Save your screenshot and send it to us.

Firefox

  • Press the Ctrl + Shift + J keys together to open the Console (on Mac: Cmd + Shift + J). Alternatively you can open the Firefox menu and go to Web Developer > Browser Console menus. When the JavaScript Console opens, click on the Console tab, then press the Print Screen key on your keyboard. Save your screenshot and send it to us.

Internet Explorer

  • Press  the F12 key to open the Console. Alternatively you can use the Tools > F12 Developer Tools menus. When the JavaScript Console opens, click on the Console tab, then press the Print Screen key on your keyboard. Paste this screen shot into MS Paint and save. Send us the saved image.

Safari

  • Press  the Option + Cmd + C keys together to open the Console. Alternatively you can go to the Safari menu and select Develop > Show Error Console menus. When the JavaScript Console opens, click on the Console tab, then press the Print Screen key on your keyboard. Save your screenshot and send it to us.

 

 

 

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3 Comments

  • 0
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    Jolee Miedema

    Here is a screen shot.  The java script instructions didn't work.  I did run an update of Java, cleared cache & history again, then Jose tried to login again...still didn't work.

  • 0
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    Teena Cutt

    Error loading pdf document

  • 0
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    Robert Vossler

    on IE 11, the page will not connect, this help page will not show up, needed to connect via Chrome. still having connection problems with the site.

    tried with compatibly mode, only received two notifications, removed that mode and received the attached message

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