How to view JavaScript Console

Viewing JavaScript Console on your browser

Jostle Support may need to view your JavaScript Console when you run into problems using Jostle. The JavaScript Console provides Jostle Support additional error information that helps us troubleshoot your problem. The following instructions show you how to open and screenshot your JavaScript Console.

Chrome

• Press the Ctrl + Shift + I keys together to open the Console. Alternatively you can open the Chrome menu (in the upper right corner) and select More Tools > Developer tools. When the JavaScript Console opens, click on the Console tab, then press the Print Screen key on your keyboard. Save your screenshot and send it to us.

Firefox

• Press the Ctrl + Shift + J keys together to open the Console (on Mac: Cmd + Shift + J). Alternatively you can open the Firefox menu and go to Web Developer > Browser Console menus. When the JavaScript Console opens, click on the Console tab, then press the Print Screen key on your keyboard. Save your screenshot and send it to us.

Microsoft Edge

• Press  the F12 key to open the Console. Alternatively you can press CTRL + Shift + I, or open the Edge menu in the upper-right corner of your browser window and select More Tools > Developer Tools. When the JavaScript Console opens, click on the Console tab, then press the Print Screen key on your keyboard. Paste this screen shot into MS Paint and save. Send us the saved image. (NOTE—Jostle will be phasing out support of IE11 by mid-2021)

Safari

• Press  the Option + Cmd + C keys together to open the Console. Alternatively you can go to the Safari menu and select Develop > Show Error Console menus. When the JavaScript Console opens, click on the Console tab, then press the Print Screen key on your keyboard. Save your screenshot and send it to us.