Jostle users are generally referred to as Contributors, but there are actual three types of Contributors: Internal, External and View-Only. For the purpose of distinguishing from the latter two types, your organization's regular employees are known as Internal Contributors, but any reference to "Contributors" applies just the same.
External and View-Only Contributors have limitations that Internal Contributors do not and are distinctions meant to be used for people outside of (or not an active part of) your general organization.
The External Contributor type is designed to be used for people that are not regular employees, such as a trusted consultant, or a contract employee, but who are on a team, in a committee or are in some other way involved with your organization. They will appear in People along with all Contributors, but with one added distinction - a gold triangle Contributor badge to indicate they are an External Contributor.
External Contributor levels
- Participating - After creating a profile for an External Contributor, the System Admin sends out an invitation to participate. Upon acceptance, the External Contributor will have the same rights and permissions as regular Contributors.
- Non-Participating - After creating a profile for an External Contributor, the System Admin does not send out an invitation to participate. These External Contributors will still be shown in People, but just for information purposes and only public information is added to their profiles. This is useful to clarify external members on committees or boards, or in an advisory role.
View Only Contributors
The third type of contributor is the View Only Contributor. View Only Contributors will not appear in People, cannot be searched for or receive email notifications and cannot be added to a Discussion or Direct Message. They do not have permissions to create, comment, post, vote or take any other actions. As the name suggests, they can only view certain content within Jostle.