Only News Editors have access to detailed metrics for all News items, Social Sharing of Web Articles and the Activity feed.

Reports

News item metrics for published items

News item metrics include standard article details like author and title, along with engagement data such as views, likes, participants, and comments.

To download News metrics: 

1. Click News in the main navigation
2. Open the action menu (three-dot icon) in the top right corner
3. From the dropdown menu, select Download News Item Metrics
4. Choose a date range and then tap Download to .CSV

Note: Metrics cannot be downloaded via the mobile app.

Audience Metrics

These metrics provide an overview of individual user engagement with News item content, tracking key metrics such as views and interactions.

To download Audience metrics: 

1. Click News in the main navigation
2. Open the action menu (three-dot icon) in the top right corner
3. From the dropdown menu, select Download Audience Metrics
4. Choose a date range and then tap Download to .CSV

Social Sharing metrics 

The Social Sharing metrics include information on which Social Sharing links were selected when a Web Article was viewed.

To download Social Sharing metrics for a single Web Article:

1. Click on any Web Article in the News view
2. Near the top of the Article, click on Download Social Sharing Metrics  

To download Social Sharing metrics for all Web Articles:

1. Click News in the main navigation
2. Open the action menu (three-dot icon) in the top right corner
3. From the dropdown menu, select Download Web Article Sharing Metrics
4. Choose a date range and then tap Download to .CSV

Activity metrics

The metrics for Activity include detailed information on everything posted in the feed including Comments, Comment type, Comment publisher, Shout Out Org-Values, Replies and Likes. 

To download Activity metrics:

1. Click News in the main navigation
2. Open the action menu (three-dot icon) at the top of the Activity feed
3. From the dropdown menu, select Export Activity Feed

Graphics

News and Activity metrics 

News Editors can view a graphic report that includes monthly publishing stats and weekly engagement rates for News and Activity.

To access the graphic report:

1. Click News in the main navigation
2. Open the action menu (three-dot icon) in the top right corner
3. From the dropdown menu, select View News Metrics

Overall, the graphic report provides a visual representation of publishing trends, audience engagement, and interaction levels, helping to assess content performance over time.